recently, I did a Logo Animation and delivered it to my client.
These are the order requirements provided by the client:
… is a real estate acquisition company which is aimed at helping homeowners while providing them effective solutions to get out of stressful situations. We’re all about transforming lives and making a massive impact in the world.
Let’s see what you can do
This is the product I’ve delivered, in my oppinion, it’s quite nice:
The client did not respond for three days and the order got closed.
After that, he messaged me that my work is not good and he wants a revision. I voluntarily did a revision even though the order was already closed. This is what I sent him via chat (because the order was closed…):
The client kept messaging about further revisions, I informed him about Fiverr TOS, and what it means when an order is closed.
The next day, Fiverr CS canceled the order, I’ve lost $125 and the client now has a Logo Animation for free.
Did I miss anything? Did I do something wrong? Please let me know your oppinion on this case, thanks.
(edit: I already contacted CS asking why it was canceled and will keep the forum updated on their response)