Fiverr Community Forum

Order cancellation by buyer is affecting my completion rate

Hi,
I have recently started using Fiverr. I got my first organic order on a gig, but the buyer submitted a cancellation dispute saying that he can’t afford to do this right now. I accepted his request to cancel the order and now my completion rate has gone down. i didn’t even do anything. I want my completion rate back. I submitted a ticket but didn’t get any reply yet. What to do?