Fiverr Forum

Order cancellation urgent help needed

a buyer ordered me but says he ordered me in mistake and now wants to cancel this order. :face_with_symbols_over_mouth: but it will hamper my order rate.

what can i do now only hrs left for the order

1 Like

You’ll have to cancel. Nothing else can be done.

4 Likes

can you tell me now I have 97% rate if i cancel it how many percentages will be reduced?

2 Likes

request him/her that his/her money is saved in your account. just hold on this order. in future if he needs same services you will do it for free to balance it.

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it depends on numbers of orders you have completed. like if your are new, you have just completed few orders, it will make big effect.

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no body can place order mistakenly its not a one tap process it takes at least 2-3 steps to place order
so tell him order cant be cancelled only work can be done

Depends on how many orders you’ve completed in the past 60 days.

I would not advise you to do that. You may not like the consequence.

3 Likes