Just wondering if anyone else is having this issue… it seems to have started in the last few days. I received an order overnight the other day with the buyer asking to cancel the order within minutes of putting it through. I have now received another one last night, again the buyer asking to cancel the order minutes after putting it through.
I am getting increasingly more stressed about this as any type of cancellation negatively affects your seller account, but what about the times like this, when you literally don’t even have a chance to say thank you to them for their order and they have already asked to cancel it?
I feel this is putting sellers in a very vulnerable position where they literally cannot do anything to protect their accounts from situations like this, despite doing everything in their power normally to make sure their accounts are in good standing. What happens if I received one of these cancellations every day within minutes of receiving an order, my account would be down the toilet and I would have done absolutely nothing wrong and can do nothing at all to protect myself from it either!
Just wondering if anyone else has had this situation? This has never happened to me before and then within days of the level systems update I have received two.