Fiverr Forum

Order cancelled by Fiverr's Customer Service team


#1

I just Got order when i delivered The order After 2 minutes of it The Order Cancelled And i got this mail

Your order with xxxxx was cancelled by our customer support for the following reasons:

The funds from this order were returned to your buyer.

Thanks,

The Fiverr team

And When i visit The buyer Profile then “

This page is no longer available” Error Occr


#2

It would appear that Fiverr has removed that buyer from their system. Since the buyer was removed, their funds were probably given back to the buyer. You can’t keep the funds if there’s no buyer to deliver the work to. :wink:


#3

ALso, the buyer might have requested a cancellation. And maybe it just all happened at the same time.