Six months of dedicated service earned me a Level 1 recognition.
Suddenly I received an order from an unknown buyer and straight sent an order that is noway within my scope. The buyer not even chatted before placing the order.
So I approached the resolution center and got the order cancelled by mutual agreement. But this is affecting my performance and shows me a notification that my order completion rate is less than 90.
I am a bit confused and frustrated.
- The work was beyond my scope of any Gig.
- The buyer did not discuss anything regarding his/her requirement before placing the order. So I did not have a slightest idea.
This notification of demotion again is a bit frustrating. More over, this has affected my Gig visibility as well.
What should I do?