Fiverr Community Forum

Order complete, or is it?

It has happened a few times before where the seller marks the order as complete and does not complete the work, forgets to attach the files or whatever. They only do this so they are not penalized for not delivering on time. Basically they buy a few days this way…
This is really annoying. I don’t mind that they deliver later as long as it has been discussed previously. Otherwise this is plainly dishonest.
I should be an option for extending the deadline or something like that.

I bought 3 gigs of this Seller he was supposed to send the order on October 7th but instead he asked for more money and marked the order as delivered even if he sent nothing, not a draft, not a sketch nothing. I asked him to cancel the order on mutual agreement and instead he asks for more time.

I don’t know where to report him. He shouldn’t be paid by fiverr for an order he never delivered. I just contacted support but since I’m new to fiverr I want to know. Do they give you your money back when the seller scams you?