Fiverr Community Forum

Order Completed and Buyer account disable

Hello Friends,
I had successfully completed my order and suddenly fiverr cancel my order on Payment clearness day.
And funds refund to Buyer

Anyone can help me what would i do now? How i get my payment back?


The money is gone, and your order completion rate will reflect that refund for the next 60 days.


my order completion rate is still 100%

I think you didn’t attaché any file or image of your task proof. That’s why Fiverr cancelled your order.

1 Like

I have read on the Fiverr Forum you can contact CS and politely tell them about the situation and explain you delivered the work as described. Sometimes, Fiverr will reimburse you for part or all of the money you lost. Good luck :four_leaf_clover:.

Their email is