Fiverr Community Forum

Order completion after dispute

hey members,
buyer order me with limited details,i send a sample and ask for details, buyer instead of communication with me open a dispute .
i decline that and ask for details,but no response
my ist delivery was before 3 days,but not completed automatically yet.
top of that written order will completed in 3 days.
will same delivery will complete?
oe need to deliver again

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any 1 have knowledge?

I’m afraid I don’t really understand what you’re asking. Why did the buyer open a dispute?

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thank you for response @offlinehelpers
buyer order me with limited details,i send a sample and ask for details, buyer instead of communication with me open a dispute .
i decline that and ask for details,but no response
my ist delivery was before 3 days,but not completed automatically yet.
top of that written order will completed in 3 days

How could you deliver when you didn’t have the necessary details?

Anyway, it will close after 3 and a bit days - it’s not 3 days exactly - good luck! :slightly_smiling_face:

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i just deliver a sample on limited details and told that its a sample ,information are not proper. is this match to your need?
instead of communicate with me he opened dispute i send more samples in inbox,
i declined that dispute,
now on my ist delivery 3 days are passed but order is pending customer also not repling @offlinehelpers

Ah right, so the buyer hasn’t submitted their details?

In that case it’ll just sit there until they do unless you choose the ‘I’ve got all the information I need’ button which will make it start.

If I’m wrong and the order has started, better contact CS and ask their advice as I’m unsure why a buyer would have started a dispute before you’d made an actual delivery.

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ok buyer is very moody,but cancellation impacts very badly,thats why i avoid.
i hope order will automatically completed in few hours,

Hi.
I am facing the same problem. I just wanted to know if your order was automatically completed after you reject the dispute?
Regards.
Dinindu

Can you please tell me your update about order completion ?

Hi.
I contacted CS with all the data and CS told me to not to cancel the order instead ask the buyer to ask for revisions. I did the same but the client did not respond. Then after cancelling the dispute 3 times the order automatically get completed by the system.

I am having the same problem. I have been cancelling the dispute after every hour since 4 days now but the order still is not completing automatically. Can you please tell me that in how many days the order was marked completed?