Fiverr Community Forum

Order completion and fund clearance

Order completion rate dropping anyhow and pending funds not clearing what’s going on???

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Are you aware of how order completion and funds clearing work?

Yes
My order completion rate just dropped drastically from 100 to 75 and I have a fund that was supposed to cleared on 12th and today is 13th the fund is yet to be cleared

Do you know about 60 days window for completion rate?

Wait a few more hours and you get funds cleared.

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Yes guess that’s for new sellers on the platform am a level 1 seller…sorry are you a fiverr support have being messaging support over 3days no response and this the first time support is not responding to me

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Did you read this Order Completion Rate and Cancellations FAQ?

Could cancellation be the case for drop?

I am not Fiverr support I am just forum user. Wait for CS response!

Thank you
But I have never issues with fund clearance before this is the first time and its over 24 hours now