All the complaints regarding all the sellers relating to order completion rate can be solved only with this one thing.
Fiverr can add a option for seller whether to accept or reject the purchase of gig by any buyer . When the seller accept it then the gig purchase will be completed only. From this step sellers will be able to avoid mistakenly purchased and out of scope purchased gigs. Seller will be given short amount to time whether to accept the purchase or reject it like 15 mins in which seller could be able to talk with buyer and inquire their requirements.
And for charge back there should be policy like the order cancelled after certain period of time like one month ( normally the period in which charge back is claimed by the issuer) will not have any effect on order completion rate.
I think these two things only will make the life so easy for all the sellers on the fiverr .
Please vote for it and represents your majority to fiverr.
- It should be done
- No need to do