Fiverr Community Forum

Order Completion Rate isn’t going up since 96%

I am facing this since months, contacted support several time but no help.

My order completion is stuck on 96%, I complete orders it goes to 97% then in few hours it drops to 96% again, same thing happening ever since.

Contacted support, but they say is it’s calculated on 60 days basis and don’t worry 96% is still a good percentage, I’ve been trying to tell them that I understand how this works, but it’s a bug or error, because it goes 97% from 96% every few days, but again it drops to 96% doesn’t matter how many order I complete, but they don’t seem to understand.

Can you help me guys?

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Have you had new cancellations? Fiverr Help and Education Center

Just 2 since april.

My rate went 97% yesterday after few order completion, and in morning it’s 96% again for no reason.

It’s been happening since months.

Don’t forget that, even as you’re completing new orders, old ones are cycling out. All orders on on the 60 day cycle.

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i am also facing this same problem…i think this is a bug

I totally understand that, I think you’re missing the point. My rate went 97% yesterday after few order completion, and in morning it’s 96% again for no reason. It’s been happening since months.

Suppose, it’s 96% right now, when I will complete few orders in next few days it will jump to 97% and it should stay the same, but in few hours it will go down on 96% for no reason.

and it’s going on and on for months