I’m a new seller on this platform and I had to cancel an order today for the first time having being maintaining 100% completion rate for more than 5 months. Due to some reasons today, I had to do a mutual cancellation with a buyer. Now my order completion rate has drastically reduce to 86%. I am feeling sad right now and this is so unfair.
There are no tips for this situation.
It is calculated based on the amount of orders you completed. E.g if you completed 10 orders and cancelled one then your completition rate will be 90% etc.
You just need to complete more orders to get your percentage up.
Thank you for the honest reply. Hopefully, I will just try to move on.
same problem with me and gig impression view click day by day decrease