Hopefully, someone from Fiverr can answer this question for me and help me resolve this problem.
I had a client order my gig for the incorrect amount. He was $10 short. After discussing with the client, he wanted a new order, for even more money. We ended up mutually canceling the original order and I sent him a new custom order.
Just after sending the client a new custom order, my order completion plummeted from 100% to 83%!
Can someone at Fiverr please explain this!! Not only is it totally UNFAIR, I know I will lose potential clients due to this new corder completion rate.
I hope someone at Fiverr can fix this problem for me.