Fiverr Community Forum

Order / Dispute Time Should Stop and Only Start when Buyer has Responded

I think that the order timer should stop when a Buyer or Seller make a dispute and the timer should only restart when the Buyer or Seller responds to the dispute.

I had a sitation this week where a buyer was not responding, they asked for a 3 day extension which I granted but they did not respond for another two days. The timer was still ticking, my order became two days late (“Ridiculously late”) even though I was waiting for buyer to respond the dispute. I think it is very unfair that the order timer continues even if they buyer (or seller) is not responding.

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Yes,I agree but your reply isn’t related to my thread, you may want to look at this one:

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I like the idea of it pausing, but it would be far to easily and frequently be misused.

1 Like

It can be but that could also be said for a lot of things on Fiverr; like the extensions and cancellations are already…