Hello, I just bought a gig but the order site just says it is still loading. What can I do? I already paid. Here is a picture:
Has it loaded for you yet? If not, I would close the page and log back in to Fiverr to see if the new order has been created for you. Refreshing the page might cause a duplicate order.
Thank you for the reply.
No it did not load yet. Sadly there has no order been created for me. Very strange. I got billed but I did not get an confirmation email form fiverr or anything else
Have you tried going to Orders - Missing Details - it might be stuck in that bucket if you didn’t make it to the order requirements page yet when you encountered this error. - Edit to add screenshot reference.
Well that bites. It looks like you’ll need to reach out to Fiverr Customer Service to resolve this. I would attach proof that the payment was taken from your account and that no order was created so they can have all the details to get this fixed for you.
okay thank you for the help