Jump to content

Order got cancelled 6 days after it was marked complete

dawudsky

By dawudsky
in My Fiverr Experience

Recommended Posts

dawudsky Apprentice

dawudsky

Posted
Posted

This is yet one of my biggest surprise on Fiverr. About 6 days ago, I completed an order with five stars rating from the buyer. It however baffles me to recieve a notification right now that the order was cancelled by mutual cancellation and that the funds has being returned to the buyer. So, does that means Fiverr is just a place to get a free work afterall? This is really bad and annoying at the same time.

Link to comment
Share on other sites
catwriter Grand Master

catwriter

Posted
Posted

Is the buyer still on Fiverr? If not, it may have been a PayPal chargeback.

Please don’t try contacting your buyer, just ask CS what the problem was - they may be able to help you.

Good luck! 🙂

Is the buyer still on Fiverr? If not, it may have been a PayPal chargeback.

If it’s the last buyer on OP’s profile, no, their account is gone. So, it definitely looks like a PayPal chargeback.

Link to comment
Share on other sites
dawudsky Apprentice

dawudsky

Posted
  • Author
Posted

Fiverr is doing it in the right way.

@dawudsky You might have not replied or solved any problem of your buyer.

@subhankardas231

That’s the problem. After the order was marked complete, he told me he was very satisfied with the job and he even gave five stars. I haven’t heard anything from him since then but only to receive this notification today. Moreover, I don’t think I’m supposed to solve any problem again after the order has been marked complete before I can receive my earnings in my account. Don’t you think?

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

Go to topic listing
×
×
  • Create New...