What the hell just happened?
I just got 4 notifications back to back within the same 2 minutes on my phone - “Buyer has just placed an order” and “Buyer has requested to cancel the order”, two times. Same buyer.
When I came upstairs to go on my PC and see what was going on, the order was already cancelled - BY MUTUAL AGREEMENT.
Um, no way did I agree to cancel. What is going on? How did the buyer receive a cancellation without my consent?
If you look at the screenshot, you’ll see that this order was cancelled the SAME MINUTE the cancellation was requested. I am 100% certain there’s no way I cancelled. I wasn’t even on my PC when it was cancelled!