Update: This was the response I got from CS:
pls forgive yellow, I have my blue filter on.
They were basically like, “yeah you did” even though it is impossible that I could have. Your girl was literally downstairs watching mad men and folding laundry during the exact moment this order (and the other) was cancelled. I wasn’t anywhere near my PC and didn’t have my phone on me.
They also incorrectly stated that these events happened hours apart, but here’s the proof that they didn’t:
Seems like a “dunno, don’t care” situation. No prob, as long as my stats aren’t affected I’m good.