Order problem that cant see the order

#1

i am seeing a order in my gig. but there is no order in my gig . so what can i do ?..

#2

problem
problem.PNG1284x234 5.7 KB

#3

Do you still have an open order that wasn’t marked as complete?

#4

hi! no … i dont have any order in my gig

#5

Clear your browser, cache and cookies. If it’s still there it might be a technical glitch. You will need to contact customer support for assistance. Good luck :wink:

#6

i was contact . but they didnot reply yet

#7

There was a recent issue with the ticket system. You might want to try again. If the ticket is still there you can follow up on it instead of sending a new one.

#8

i am not clear what you said

#9

she means if you can see the message you sent in to Customer Support, you can create a follow up message on that. If you don’t see the message, you can create a new one. (This may be due to the Customer Support system having technical issues)