Three weeks ago I received a new order for which the buyer did not complete the requirements. after 24 hours I used the “send a reminder feature” and also messaged him.
All in all nothing happened. The last login of the buyer shows as three weeks ago.
Now, what should I do?
On one hand if I contact customer support and they cancel the order, will that affect my order completed indicator?
Additionally, what would happen if I clicked on “I have all the information I need” would that make the order start at the preset time for the gig or would it just go late?