Fiverr Forum

Order time extend

Is any one…My order time has been extended but the client does not know the option to extend the time------What can i do now?
please anyone ans me?

1 Like

Hi,

I’m not sure I understand your situation. You’re saying the order time has been extended, but that the client doesn’t know about the option to extend the time?

If the order time has been extended, this requires your buyer to accept the request for more time. So if the order time has been extended already, the buyer already knows about the possibility, and I don’t see the problem?

If you need to extend the time, but are having problems explaining this to your buyer, I would think the Resolution Center explains this quite clearly to the buyer. Have you sent a request for more time via the Resolution Center?

6 Likes

The client gave time.but he can’t change the delivery time ?Understand So What can I do now?

No, I’m not sure I understand. You’re saying your client accepted the request for more time, but he doesn’t understand how he do that?

The solution to giving more time is:

  1. You have to send a request for more time via the Resolution Center.
  2. The client will receive a request in their notification to accept or decline the request.
  3. If the buyer accepts your request, the order time will automatically be added.
3 Likes

Not the best video, but this might help you if you need help using the resolution center.

7 Likes

thanks for your video suggestion

WOW. This video is really helpful…Again thanks, smashradio.

1 Like