Every once in a while I go through and clear out the old “incomplete” orders that buyers put through weeks/months ago and never submitted anything for. I went to do that today and “the buyer ordered by mistake” option was no longer there.
I used the “buyer is not responding” selection but I’m wondering if that can negatively affect my gig (there were about 5 accidental and incomplete orders to cancel).
Why did they remove that option? It’s never fair to penalize a seller for canceling an “incomplete” order that never even started, so I’m assuming Fiverr does not count it against your gig’s rank … do they?