Fiverr Forum

Orders not appear


#1

II wanted to place an order, after an offer from the “message” section, the payment page reloaded four times without success. The payment appears on my bank account four times, but no corresponding order appears on the orders page on Fiverr. What to do?


#2

You need to contact Fiverr Customer Support about this, as nobody here on the forums will be able to solve your issue.

https://buyers.fiverr.com/en/