gulevskib Posted July 17, 2016 Share Posted July 17, 2016 Hello! I get my first order but my customer wants the source files. He ordered my Standard gig and I don’t offer source files on standard, what I should do? Link to comment Share on other sites More sharing options...
hammadsharief Posted July 18, 2016 Share Posted July 18, 2016 I assume you’d want to make it an extra for your gig, and let the Buyer know so s/he pays for it. Link to comment Share on other sites More sharing options...
hammadsharief Posted July 18, 2016 Share Posted July 18, 2016 Congratulations btw Link to comment Share on other sites More sharing options...
gulevskib Posted July 18, 2016 Author Share Posted July 18, 2016 But, I am new and I want to get my first orders easy. Link to comment Share on other sites More sharing options...
gulevskib Posted July 18, 2016 Author Share Posted July 18, 2016 Thank you. Link to comment Share on other sites More sharing options...
carolynfr Posted July 18, 2016 Share Posted July 18, 2016 He/she should have read before ordering ! This is your choice to offer extra or not. Maybe you can do it as it is your first buyer and you want to get a great review, but be careful because extras cost you time, so don’t give too many for free ! Link to comment Share on other sites More sharing options...
dungdung Posted July 18, 2016 Share Posted July 18, 2016 just send him a message to explain that you can deliver source file with extra gig so he can accept or decline it. Link to comment Share on other sites More sharing options...
deepanshujbedi Posted July 18, 2016 Share Posted July 18, 2016 Be polite and tell him that it was not a part of the package ordered.They can get it by paying some extra money.Tell them that you abide by your rules. Link to comment Share on other sites More sharing options...
kitchiepanget Posted July 18, 2016 Share Posted July 18, 2016 you shouldn’t get scared. act like professional and deal with him in your fierce way. Link to comment Share on other sites More sharing options...
taverr Posted July 18, 2016 Share Posted July 18, 2016 It’s your first order, C’mon give him the source file. 😃 Link to comment Share on other sites More sharing options...
razzaka Posted July 18, 2016 Share Posted July 18, 2016 Thanks you very much Link to comment Share on other sites More sharing options...
jhallawalla Posted July 19, 2016 Share Posted July 19, 2016 Just give him source file what you are going to do with that? NothingBut you’ll surely improve your chances getting a 5 star review will be a good startEven i threw 2 source files when i started selling Link to comment Share on other sites More sharing options...
divyagoel Posted July 19, 2016 Share Posted July 19, 2016 The same thing come to my mind when i read the post …This is your first project so just be little flexible for it… 🙂 Link to comment Share on other sites More sharing options...
patowriter Posted July 19, 2016 Share Posted July 19, 2016 Do it for the buyer, because he/she is your first buyer. If you are lucky he will rate you well, then you zoom off. Link to comment Share on other sites More sharing options...
ctec25 Posted July 19, 2016 Share Posted July 19, 2016 Right, since he is your first customer, you can give him the source file for free. His order will definitely attract more orders Link to comment Share on other sites More sharing options...
johnwise9 Posted July 19, 2016 Share Posted July 19, 2016 Absolutely do it for free, no doubt, go a head, this is your first gig, so u’ll get good rate Link to comment Share on other sites More sharing options...
yourspokesguy Posted July 19, 2016 Share Posted July 19, 2016 Just send it over to him… Inform him first that he ordered the wrong GIG BUT let him know that you will give it to him for free because he is a first time customer.It is more than likely that they will be a repeat customer and they will refer people to you. So I’d just go along with it but first inform them that you are providing the service at no extra charge to them. Link to comment Share on other sites More sharing options...
flatpp Posted July 19, 2016 Share Posted July 19, 2016 I agree. Give he/she the source file but make it clear that this is a one time exception and it will not happen again unless it comes with a gig extra. Link to comment Share on other sites More sharing options...
Guest webexpert1313 Posted July 19, 2016 Share Posted July 19, 2016 Hello, if you want extra for source file then you can convince buyer, if buyer agree to pay then you can send custom offer for your buyer, but if buyer not agree to pay and ask vector source file then i suggest you can give, because you are new here so you mostly need feedback rating from buyers.so think about it. thanks Link to comment Share on other sites More sharing options...
stepatstudio Posted July 20, 2016 Share Posted July 20, 2016 I think you should give the source files since this is your first order, after that please editthe gig and add gig extras Link to comment Share on other sites More sharing options...
prosperprosper Posted July 20, 2016 Share Posted July 20, 2016 Just give it to him so he won’t give you a review that will affect your rating. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.