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Question
rozefawad
Hi
An order was completed by me and delivered.
The buyer was not happy with the first result.
Then I redisigned it, the result was a lot better according to the buyer. but was not up to the standards of the company.
I said ok I will refund you your amount. we agreed.
today he asked me what should he do, I explained him that he should accept the delivery and mark the order as complete, and the amount will be transfered to my account. and then I will make a refund.
But he went ahead and cancelled it with mutual agreement.
Question is, “how bad this is gonna hurt my position”?
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