Hi all, thanks for the comments. Ive never had such a high fee when converting currency but perhaps you’re correct - though this is outlandish to say the least. I didnt get round to making some snaps of it as I had a few urgent orders to take care of, but the amount is less missing than initially thought. To clarify, the amount on the top of my screen before withdrawing was 119GBP, after withdrawing I received 102GBP. I’m not sure where that cash went, but it’s whatever. I’m expecting to be able to withdraw again tomorrow, so I’ll see what the difference is and get in touch with CS. Thanks everyone