Hello to all!
I am working with fiverr from 2014 and I realized that there is most favorable options for buyers not for sellers. I have a suggestion on mutual cancellation agreement and would like to know your suggestion. In fact, no doubt, all the freelancer sites facilitates to clients as much possible. However, there is need some balance and favor of sellers too. I have bitter experience regarding like that issue.
My question is that If a buyer or client misleading or becomes dishonest, what role should be played to the fiverr with buyer and seller at the same time? What happens if they return partial amount to both buyer and seller instead of full refund?
In fact, last time, I provided all the proofs of the deal also a check list but fiverr told me that if the buyer is not satisfied, they couldn’t do, you will have to refund and cancel the order. Or do satisfy to the client or buyer. But client was asking for more than our deal and after taking the job. While I have worked for him continuously 10 hours. Also, he was asking after 10 hours with new requirements, which was not the part of the deal. I asked to fiverr that I request please be fair with sellers and if possible give partial payment instead of full, but fiverr told me that there is no partial system of payment. So, I want that please raise your voice for our rights. Because some other sites do partial payment if buyer becomes dishonest and misleading with sellers. And in this way, the buyer and seller both agree on this system. Even, sometimes buyer and seller are both not happy but they feel that something is better than nothing.