Fiverr Community Forum

Password reset: Says Password do not match

Hello, I tried login into my account today, tried resetting the password because i do not remember it,
but it says password do not match, tried 2 times, kindly assist me

2 Likes

Are you entering your new password twice in that screen, identically?
I assume you went to that page after click on a “reset password” link?

Yes password is identical and yes i used the forgot password and they emailed me the link.
to make sure theres not a typo, i wrote the password on notepad and copied it from there to paste in the fields just to be sure that I’m not mistaking

Ok, the problem is solved, I just used the auto generated password by the browser, strange though

2 Likes

It still might be worth using a manually created one instead if you can (if you can go to change password) if that would be more secure.