Fiverr Forum

Pay using PayPal balance instead of debit card?


#1

Hi all!

Whenever I try to buy a gig with PayPal it tries to charge the debit card that’s attached to my PayPal account instead of the balance that I have available.

Is it possible to use my PayPal balance to buy gigs instead of it having to charge my debit card?


#2

The PayPal balance is always used as the primary funding source. Maybe you have the PayPal balance in different currency and that’s why it is happening. This is a PayPal’s thing. You have to contact them to solve this thing.

Try this:
Disable the Pay After Delivery feature from your account is:

  1. Go to www.paypal.com and log in to your account.
  2. Click the Settings icon at the top of the page.
  3. Under ‘Payment settings’, beside ‘Payment preferences’, click Edit .
  4. Under ‘Paying after delivery is my preferred way to pay’, click Turn this option off .

I hope this helps.
Source

If this doesn’t work, then contact PayPal customer support.


#3

Thanks, I will check it out :slight_smile:


#4

That sounds like an issue with your PayPal settings. Make sure you have the “Pay with my balance” option selected and the correct currency chosen. If I recall correctly, PayPal didn’t let me make a purchase until I converted the currency to the one of the merchant from whom I was purchasing (this wasn’t on Fiverr). It may have been a bug, I don’t know.