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Payment issue from payoneer to local bank account in pakistan

i transferred money through fiver bank transfer to my local bank but 10 days have been passed and still i didn’t recieve my money. i contacted with payoneer cs they said that they have send the money but my bank said that they didn’t recieve. what should i do now . please guide me

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Contact with fiverr cs

fiverr transferred through payoneer. i contacted with them