Hi, I have already 2 buyers want to order my gig but they are having an issue with their payments. They are getting an error and they already contacted fiverr support about it, but they are not helping at all. They said that fiverr only told them to try again, but they are still getting an error, but fiverr support just told them that thet did not receive any payment without further resolution.
Anyone encountered this before? Is this an issue with my account? Or is it just with the fiverr website as a whole?