Fiverr Community Forum

Payment made but order didn't got placed

I made a payment for around 55$ , the money was deducted from my bank account but the order didnt place , I was redirected to the payments page again , waiting for fiverr to resolve this issue.

Have you contacted Customer Support? Unfortunately, we can’t help you with your problem because we’re just buyers and sellers.

1 Like

Yes i did , waiting for their reply

1 Like

Support should get back to you fairly soon. I usually get a response within 24 hours; although, some say it takes them a few days to receive a reply.