Fiverr Forum

Payment problem (Serious)

Hello.

Today I wanted to pay for a service and I don’t know how the payment was not completed because of some error while applying my credit card details. I tried 2 times and nothing happened. After few minutes I got message on my phone from my Bank and I got 2 notifications about payment on Fiverr. And yes, I got 2 orders paid, but I do not have any order placed on Fiverr. Where are the money now? When I go in notifications, orders… it’s empty. Why?

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