Fiverr Forum

Payment to seller


#1

trying to make a payment it just isnt going through. ive used this site many times and paid with the same bank card but it just isnt going through. so annoying.


#2

sorry to hear about that. please contact customer support. :slight_smile:


#3

This has happened to a number of users recently including a buyer of mine. Be careful to check with your bank/Paypal as to whether the payment has gone through. One buyer I saw had an issue where the process appeared to fail but they were charged each time they retried.
Contact customer support and explain the situation.