Fiverr Forum

Payment to seller


trying to make a payment it just isnt going through. ive used this site many times and paid with the same bank card but it just isnt going through. so annoying.


sorry to hear about that. please contact customer support. :slight_smile:


This has happened to a number of users recently including a buyer of mine. Be careful to check with your bank/Paypal as to whether the payment has gone through. One buyer I saw had an issue where the process appeared to fail but they were charged each time they retried.
Contact customer support and explain the situation.