Fiverr Community Forum

Payments- supports

Hello,
i did make purchase for a project, the payment was delieverd from the bank card, just not being set for the project with fiverr,

First time with no herror message, ( the fund was send to the card later/ i did recived a letter that the transaction is not done from the bank card )

Seconde time with a error message, ( the fund was send to the card later / i did recived a letter that the transaction is not done from the bank card )

Third time time with error message, with another card, ( the fund was send from the card/ i did recived a letter that the transaction is done from the bank card )

The support is still from the first ticket ( about 7 days ) with no responce ( today another ticket is set for the support ), answers, !? is this happen much ?
Thank you,

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