I still get people messaging me while I have out of office mode turned on and did not activate the checkbox to allow new people messaging.
That’s really bad.
And to top it, everyone who messages while I’m in out of office mode, be it former customers, be it new people, doesn’t in the slightest sound as if they were made aware that I’m in out of office mode.
I think I remember having gotten messages like “I see you’re in out of office mode but this is not urgent, please reply when you’re back” when the feature still seemed to work correctly for me.
It’s been like this since months now, I literally don’t get a single day off because I always end up having to respond to messages with ticking clocks from new customers while I have ooo turned on.
(Yes, I did send a ticket, it’s still open.)