Fiverr Forum

Phone Verification Block after 48 hours


#1

Hi everyone,

I’m new here, and i have a problem. Last saturday i tried to verify my phone, but signal in the area wasn’t working so the messages never delivered at time. The page showed a message that i will be block for 48 hours because of the many times i tried to verify the phone. Today is tuesday and i still having the message :frowning:

What should i do?
Sorry for my english, i’m from venezuela.

Thank you :smiley:


#2

Hey, you should contact Customer Support and explain them your problem. I think they will send you another confirmation code.


#3

Contact customer support and ask 'em to refresh your account that’s all.


#4

¡Hola! Si tiene problemas de verificación :telephone_receiver: telefónica. Debe enviar un ticket de soporte al cliente. Las personas aquí en el foro son vendedores y compradores y no pueden ayudar. Haga clic en este enlace para enviar el ticket.


#5

I had that happen and then was able to verify my phone so the block will come off soon.