pjwilson1 Posted July 1, 2019 Share Posted July 1, 2019 Not sure where to post this.I cannot verify my phone number via website using a mobile. Switching to desktop view does not help.Fiverr customer support tells me to borrow someone’s PC or use internet cafe. I live in the middle of no man’s land, so neither is an option.Any suggestions please? Link to comment Share on other sites More sharing options...
serdarsahin Posted July 1, 2019 Share Posted July 1, 2019 i’m not sure this still works but 1 guy did it one year ago.Hope it’s still active. Link to comment Share on other sites More sharing options...
pjwilson1 Posted July 1, 2019 Author Share Posted July 1, 2019 Hi, many thanks for your help.If I can my mobile settings to desktop view, I’m able to submit my number and receive the verification code.What I cannot do is submit the code once I’ve typed it into the box on the browser. The submit code button is greyed out.Thanks for trying though, appreciate it 😊 Link to comment Share on other sites More sharing options...
pjwilson1 Posted July 1, 2019 Author Share Posted July 1, 2019 I should add I had this same problem years ago with an old Fiverr selling account…low and behold, the way I got round this was to verify via my laptop…which is now broke! Link to comment Share on other sites More sharing options...
hanshuber16 Posted July 1, 2019 Share Posted July 1, 2019 Hi, many thanks for your help.If I can my mobile settings to desktop view, I’m able to submit my number and receive the verification code.What I cannot do is submit the code once I’ve typed it into the box on the browser. The submit code button is greyed out.Thanks for trying though, appreciate it 😊This might be due to browser incompatibility issues. Fiverr is optimized for and recommends that users use the Google Chrome browser.I would suggest that you try using Google Chrome and see if you are able to submit the code.If, however, you are already using Google chrome and you are still unable to submit the code, I’d suggest that you clear your browser’s cookies and caches before retrying.Hope this helps.Good luck! 🍍 Link to comment Share on other sites More sharing options...
pjwilson1 Posted July 1, 2019 Author Share Posted July 1, 2019 Hi, I’m using Chrome and already tried clearing cache/cookiesThis problem has been around for years now on Fiverr…I do not know why they don’t just fix it! Link to comment Share on other sites More sharing options...
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