Fiverr Community Forum

Phone Verification Stage Stuck at "Attempts Limit Reached"

My Phone Number Verification Page Is Stuck.
And I’ve waited for 2 straight days but it won’t go out.

What do I do?


How many times did you try?

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I think I tried up-to Three times

Did you click on GOT It?

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Yes I did all the time

What happened the times you tried to verify it?

The OTP wasn’t coming to my phone.
Hence why I had to be clicking on it.
And when it finally came. I ran out of attempts

Same was the issue for me. Wait for 24 hours and then attemp it, It will be than fine.

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Good luck. I recently tried to help a family member setup a new account on Fiverr (new meaning they were completely new to Fiverr). The platform wouldn’t accept their mobile (cell) number or landline. We received exactly the same message. We tried several days in a row on different computers, on different networks, in different locations, using different browsers.

In the end my family member just gave up - and to be honest I don’t blame them. It’s an utterly ridiculous bug that has been reported and asked about many times on these forums over a long period of time.

It’s a shame really as they’re a talented and creative individual.


Same issue
please solve it

Same issue - stuck on verify phone number after 1st and only attempt. Using Chrome.

In other news, can’t login via FB on Firefox. Also, final verification recycles to beginning of edit gig, gig stuck in draft mode, on both Firefox & Opera browsers.

Nice coding, Fiverr. Did you hire someone on Fiverr for it?


First fiverr should need to hire someone to fix this issue. Please don’t make security higher to prevent from scammers. Its too bad for others!If you cant handle it well dont ask for Phone verifications :rofl:

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Just wait for 24 hours and then try again, it will be fine!!

Iam also facing with same problem since 8 to 10 days? Now what should I do?

Did you contacted with Customer Support?

yes I contacted, and still in pending to solve my problem?
can you tell me one thing that why my verification got stuck?

You would’ve changed the number and when changing it again you might have forgotten the number.
By writing the wrong number a couple of times your verification would’ve stuck!!

Just remind them to reply to your query here.

Now my problem is solved. Thanks

i am facing the same issue while verifying my number. kindly fix this bug

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I’m trying to change my phone number to my new number, and it tells me “somethings wrong with the number” I know my old number and followed the directions carefully but cannot complete this task. Please advise…

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