Jump to content

Physical shipping


avrora

Recommended Posts

There is time when I need an advice. That is just for the probable future, to know what to do when something will go wrong.

If I want to deliver orders by mail also, how am I to complete order? Do I have to choose “deliver now” right after I send the mail (then what actually I have to put to the delivery online?), or do I have to wait something (probably when the mail has must be delivered already)?
Also, if I provide png (etc.) file and physical shipping is an extra, so when I have my work with png done but the shipping not yet (moreover, if I’ll not be able to deliver order by mail) how am I to complete the order with only sending this png file and remove the physical shipping option?
How this works?
Will this order will be fully uncompleted if I’ll deliver only the png file but no physical shipping, or otherwise how could I remove requests for some extras like physical shipping and then the order will be completed and payed for the done work?

Link to comment
Share on other sites

You should not deliver your work with anything outside Fiverr. It is against ToS.
You can deliver everything from Fiverr. It will be safe for you and your account and recommended.
However, if you must want to deliver your work VIA email, then do it at your own risk and click deliver now, type a thank you message, send it. (not recommended)
and about the physical shipping, do the same process,(click deliver now, type a thank you message, send it.) when you are done with delivering your project.

Link to comment
Share on other sites

You should not deliver your work with anything outside Fiverr. It is against ToS.

You can deliver everything from Fiverr. It will be safe for you and your account and recommended.

However, if you must want to deliver your work VIA email, then do it at your own risk and click deliver now, type a thank you message, send it. (not recommended)

and about the physical shipping, do the same process,(click deliver now, type a thank you message, send it.) when you are done with delivering your project.

I am talking about physical shipping, not Email.

Link to comment
Share on other sites

For physical shipping, You can hit the deliver now button, then attach the screenshot or any information of shipping details, and wait for your buyer to accept it.

Thanks.

And what about if I done part of work that is the main work (for example, png file) and can’t do the extra physical shipping that is already requested by buyer along witht he main order? Can a seller remove the extra from the order and complete just tha main work and so get paid for it, or this can only be rejected altogether?

Link to comment
Share on other sites

And what about if I done part of work that is the main work (for example, png file) and can’t do the extra physical shipping that is already requested by buyer along witht he main order? Can a seller remove the extra from the order and complete just tha main work and so get paid for it, or this can only be rejected altogether?

You discuss that with the buyer and come into an agreement. If you offered physical shipment part of the service then you should deliver, and if the service doesn’t require physical shipment or you have included by mistake then talk to the buyer and see what they say.

Link to comment
Share on other sites

You discuss that with the buyer and come into an agreement. If you offered physical shipment part of the service then you should deliver, and if the service doesn’t require physical shipment or you have included by mistake then talk to the buyer and see what they say.

So have a buyer ability to remove something from the request of the order?

Link to comment
Share on other sites

So have a buyer ability to remove something from the request of the order?

I am not I fully understand the problem, are you saying that buyer requested a gig that can be delivered online and somehow you ticked physical shipment or physical shipment is part of the service? Either way just talk to the buyer and discuss with them.

Link to comment
Share on other sites

I am not I fully understand the problem, are you saying that buyer requested a gig that can be delivered online and somehow you ticked physical shipment or physical shipment is part of the service? Either way just talk to the buyer and discuss with them.

Yes, something like that. Physical shipping added for an extra. So if I had that problem, moreover if buyer won’t answere in time and won’t tell the shipping address, how to make the order completed?

Link to comment
Share on other sites

Yes, something like that. Physical shipping added for an extra. So if I had that problem, moreover if buyer won’t answere in time and won’t tell the shipping address, how to make the order completed?

If your buyer doesn’t respond in time, you can do your part, by delivering the png files via deliver now button and leave a note to let your buyer know that you will do the shipping service once they provide their shipping address.

The order will be marked as completed after 3 days. Your part is over, Now be ready to ship whenever your buyer provides the shipping address.

Link to comment
Share on other sites

Yes, something like that. Physical shipping added for an extra. So if I had that problem, moreover if buyer won’t answere in time and won’t tell the shipping address, how to make the order completed?

Then send the work by clicking the deliver now button and wait for the buyer to approve and if they do not approve, it will be automatically approved after 3 days. If there is a problem the buyer will tell you… or reject the work.

Link to comment
Share on other sites

Then send the work by clicking the deliver now button and wait for the buyer to approve and if they do not approve, it will be automatically approved after 3 days. If there is a problem the buyer will tell you… or reject the work.

But that’s the thing, if I did my work, sended png file as I have to and buyer can download this file and don’t pay anything?

Link to comment
Share on other sites

But that’s the thing, if I did my work, sended png file as I have to and buyer can download this file and don’t pay anything?

why is that? once you submit using deliver now, the system considers you have completed the order and it is up to the buyer to approve or reject and the buyer will be able to download, why wouldn’t he or she? besides png is an image file, why would you want to send it by physical shipment, is this mean you will send usb or Cd with the file? what would you do that in this age of google drives and clouds and attachments ??

Link to comment
Share on other sites

But that’s the thing, if I did my work, sended png file as I have to and buyer can download this file and don’t pay anything?

It is not a case that can happen here on Fiverr. You will get your payment once it is marked as completed. But if your buyer keeps on hitting the modify button and you get a rejected notification, you can clarify them via inbox. But that is uncertain Since he can provide the shipping details in spite of doing so.

Link to comment
Share on other sites

why is that? once you submit using deliver now, the system considers you have completed the order and it is up to the buyer to approve or reject and the buyer will be able to download, why wouldn’t he or she? besides png is an image file, why would you want to send it by physical shipment, is this mean you will send usb or Cd with the file? what would you do that in this age of google drives and clouds and attachments ??

When you did your work right and buyer reject the work but easy can get this work for free that is right you think?

And png is a scanned picture in this situation. I would ship by mail the physical copy.

Link to comment
Share on other sites

But that’s the thing, if I did my work, sended png file as I have to and buyer can download this file and don’t pay anything?

Oooh, I got it, you are an artist, you draw pictures and you want to send the end product by physical shipment, I got it now, if the buyer is not responding, just send digital copy by clicking deliver now button and either the buyer will respond with the physical address or in 3 days the system will mark the order completed and you will get paid your money.

Link to comment
Share on other sites

When you did your work right and buyer reject the work but easy can get this work for free that is right you think?

And png is a scanned picture in this situation. I would ship by mail the physical copy.

When they reject, they can’t get it for free, he or she will ask revision, depending how many revisions you allowed but for sure you will get paid, the worse thing the buyer can do will be giving you bad feedback if they are not happy at the en, but in your case I think the buyer is just busy with something else, just deliver your work digitally and if he or she does not respond, the system will mark it completed in 3 days and you get paid and maybe the buyer will contact you in the future once they are able and give you address to ship the end product, bottom line is you will be paid for your work

Link to comment
Share on other sites

Oooh, I got it, you are an artist, you draw pictures and you want to send the end product by physical shipment, I got it now, if the buyer is not responding, just send digital copy by clicking deliver now button and either the buyer will respond with the physical address or in 3 days the system will mark the order completed and you will get paid your money.

But if the phisical shipping extra also costs some money, how the system will count it? The seller must not be payed for this work if it won’t be done. So somehow must be payed only that part of job that done, so the main work, png file. But does it works on fiverr?

Link to comment
Share on other sites

When they reject, they can’t get it for free, he or she will ask revision, depending how many revisions you allowed but for sure you will get paid, the worse thing the buyer can do will be giving you bad feedback if they are not happy at the en, but in your case I think the buyer is just busy with something else, just deliver your work digitally and if he or she does not respond, the system will mark it completed in 3 days and you get paid and maybe the buyer will contact you in the future once they are able and give you address to ship the end product, bottom line is you will be paid for your work

I must say that I don’t actually have this situation now. I’m just wondering yet for the possible future.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...