What do you do when you hire someone to ghost write a story that is supposed to be 100% original and plagiarism free (like the person promised) so you can publish under your own name, and you do a Copyscape test on the content and see 99.9% of the content is copy and pasted from someone else’s work???
1- You request revisions and ask your writer to re-do the work.
2- Contact the buyer, and initiate a mutual cancellation request.
3- If the writer is not responsive, contact customer support and ask them to cancel the order for you.
Hi, thank you for replying. What do I do if the order is already marked as complete? Can the seller mutually refund, or do I have to go through customer service?
ask your seller to refund in a mesage, if he decline your offer, contact CS.
If I remember correctly, if the order was marked as complete, the only way to cancel it is to ask Customer Support (and it can only be done up to 13-14 days after the order was marked as complete).
I think seller can also initiate a cancellation request in the 14 days frame even if the order is marked as complete.
Yes, you can request cancellation, review modification request and modify the order.
The seller can click on Resolve Now>The Buyer Was Not Satisfied with the Final Delivery>Contact Customer Support.
It still has to go through the Customer Support.