Please help!id verification, camera button not working

[webfsxpert]

When i click camera button to submit my NID card front page. This time camera button isn’tworking.
Now what can i do now?

[oijens91]

I have the same problem. Tried 3 different phones, same issue. I’ve contacted customer service. I think it is a bug honestly

[webfsxpert]

I have the same problem. Tried 3 different phones, same issue. I’ve contacted customer service. I think it is a bug honestly

I think so its bug issue. But we do now.

[oijens91]

I found a solution just now. Click the link in desktop to get a verification text sent to your phone. Click the link in your phone to open the browser. Copy the adress in the browser and paste it in the chrome browser instead. now it will work (at least for me).
Still. They do have a bug issue. Hope they will solve it soon.
And hope it works out for you/F

[chathuraabhi827]

Same Issue. This still doesn't work, does it?

[shehlamsiddiq]

how to resolve this issue ?

 

[logosmind]

why i don't get verification link how to verify account on fiver please help

[carrielyoung]

I have tried all of this. I tried 2 different phones, Google Chrome on phone. Nothing worked.

[kashifiqbal23]

Experiencing a similar issue. It seems there might be a problem related to the permissions granted to the Fiverr application.