Fiverr Community Forum

Please help!id verification, camera button not working

When i click camera button to submit my NID card front page. This time camera button isn’tworking.
Now what can i do now?

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I have the same problem. Tried 3 different phones, same issue. I’ve contacted customer service. I think it is a bug honestly

I think so its bug issue. But we do now.

I found a solution just now. Click the link in desktop to get a verification text sent to your phone. Click the link in your phone to open the browser. Copy the adress in the browser and paste it in the chrome browser instead. now it will work (at least for me).
Still. They do have a bug issue. Hope they will solve it soon.
And hope it works out for you/F

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