Hello, so the problem goes like this: a buyer asked me to adapt to APA style 10 documents. I asked for the amount of pages, she didn’t give me a clear response so I budgeted an average amount. Both accepted. Until then it was a normal order, but then trouble started:
She then sent me 11 documents, I let that slide through because I thought it may be a mistake and the budget I made could handle it. My bad, I regret it now.
When I opened the documents, everything was basically plagiarized. I sent her my concerns and told her that I could either write suggestions for her, or paraphrase some quotes myself for an extra fee. She chose the latest so we added that.
I made everything and delivered 14 hours before deadline. I am always very careful with my job since failing could cost the buyer a course or something worse, so I always try to do my best and be on every detail. This time was different.
She came back to me 3 days after the order was delivered (it wasn’t closed yet for some reason) and asked for a revision. Apparently, there were a lot of thing unquoted and some APA errors. This estranged me, so I decided to run a double plagiarism check: first one reading every reference (again) and comparing the quotes to the papers. All good here.
Since I couldn’t find some of this papers to read for free, I asked her to please send me the copy she used so I could check this out. She said she would but never sent them nor answered my other messages. I was getting nervous so I took an incredible amount of time to find some sources and finally could find said papers. I checked and fixed whatever I found.
The second checking was with a scanner, because I realized something might be wrong besides what I already had done twice by then, and here I found there were a lot of texts that weren’t even referenced, and I didn’t know she hadn’t listed everything she used because she didn’t let me know in advance.
I fixed this all, I even went far and beyond to do it honestly, and delivered in less than a day. She then, 3 days later, asked for a revision to ONLY tell me “I and revising them, I have four left”. I left a day go by and asked her if everything was ok but she’s not answering. This was 2 days ago. And the total delay is 7 days and counting. I don’t want this to ruin my gig, I’m putting a lot of effort on my metrics.
What do I do here? If I deliver again without waiting for her answer, she might cancel or just ask for a random revision to talk to me. Please help me, I’m feeling really overwhelmed by this situation. I don’t want this to ruin my gig, I’m putting a lot of effort on my metrics and on giving a good service.