Fiverr Forum

Please help - Messaging Error - Occurs only in Desktop/Laptop


Hello Everyone,

I am experiencing a serious issue in Fiverr messaging system.

My customers getting error when they replying me in conversation. “dropship_guru cannot be contacted at this time” But still they can contact me by opening my profile and click on contact me button.

This problem occurs only when they contact from Desktop/Laptop. No problem when they messaging from mobile app.

Anyone facing the same issue ? Please help.


Open a ticket with Fiverr support.
Nothing we (other users like you) can do for you on something like that.


Tested from desktop - worked fine. Forum cannot help further.