Fiverr Forum

Please help, one of my buyers unknowingly shared files through Google drive!


#1

One of my buyers wanted to put some images on his website but unknowingly he shared the images through a Google drive link. As far as I know which is a violation of Fiverr TOS . It is not my fault but my buyer did that.

I do not want to get banned by any means or for my buyer’s fault :frowning: coz my account means a lot to me. Will any guys help me with suggestions ?? Shall I flag that message and open a support ticket ?? What shall I do now ??? Please help me :frowning:

I am so worried and do not want to loose my account


#2

As long as the drive link didn’t contain any private contact information you don’t have anything to worry about. You can always reply with a polite message letting your buyer know the exchange of private information isn’t allowed.


#3

Okay … Thanks … Shall I also contact Fiverr support or that’s not necessary ??


#4

You don’t have too. Often messages get flagged automatically and those are likely to be checked by CS. I wouldn’t worry about it since you didn’t do anything wrong on your part.


#5

Thanks a lot. You just saved my life. Thanks again :innocent: