Fiverr Forum

Please Help! Why can i not contact the seller?


#1

here’s the story, I need a website for my small business, and I contact a Seller Named: (sarah******)
I asked if she could build me a website, and i told her that price didn’t really matter because she has good reviews,
we had a great conversation, and I got everything she needs for the website. on the deliver date, she messaged me and said the domain was not working, I asked “what do you mean”? she told me to contact my domain host(bluehost), so i did, bluehost said everything was fine, and i ask sarah***** why can’t she upload the website. she said she will fix it, she needs couple more days. I said OK. couple days later, I was trying to contact her for the update, the Inbox message said “this seller can not be contacted at this time”. i tried to click on her profile, and it not showing. so what is going on?


#2

Most likely suspended or banned. Try another qualified seller.


#3

What @nikavoice said.

Please EDIT out the name of the seller. It is against the Forum Rules.

Also, you may wish to CHANGE all given Login credentials to your website and contact customer support regarding this IMMEDIATELY, for a resolution.

http://support.fiverr.com/hc/en-us/requests/new

Good Luck! :thumbsup: