On several occasions, a buyer said to me, “Can I use my free read and have you read this again but I changed some words…” etc.
So to briefly explain, some buyers seem to think a revision is a Free do-over. Just from my experience I have determined that Some buyers want more than one option to present to their client. Asking you to re-do the project and change it, will give them a second option to show their client. Ok now I get it!
I am careful not to place judgement on people so I just let it ride and as predicted, some buyers use this clever technique to get more options for their client. This is not acceptable.
Please stop telling people that a revision is a FREE re-do. Revisions are for errors on the sellers part or changing a small part of the project to get it closer to what the buyer needs.
How do you as a seller overcome this tricky trick? I added a mandatory section in my order that makes the buyer agree that a revision is not another re-do because they need another option for their client. And that if they need a second option, the word count can be added to the total so the order can include another option.
I approved this first through customer service just to make sure it does not violate any terms of service.
If a buyer has a problem with clicking then I don’t need their business. This may all sound harsh but this is a business. I actually explained to a buyer that if I gave free options I would not be a good business woman.
We also agree and I can send a voice sample to be approved first to avoid any mis communication. I LOVE MY BUYERS! I work very hard for them, but I refuse to be taken advantage of and THAT IS ON ME.