Fiverr Community Forum

Potential buyer wants to connect via Email. What to do?

A potential buyer sent a message and gave me her email address and wants me to contact her via email. I know that contacting with buyers/sellers outside Fiverr is against TOS. But I don’t know how to react to such message. If I just ignore the message, will Fiverr consider that I did good by ignoring it? or will Fiverr think that I might have contacted this person via email already since I haven’t replied the message? Or should I reply the message and say something?

Please help me!

5 Likes

Just say no. Report and block. This is a likely spammer.

“no” is actually enough …

3 Likes

Terms of Service reminder : Providing email or phone number is only allowed if it is needed as part of the service. Otherwise, all communication must go through Fiverr.

2 Likes

He just said he knows it’s against ToS, so why are you telling him?

@cagdasyoldas I’m with @coerdelion. Just say no. Don’t think you need to be cordial to people who ask you to break the rules and probably want to scam you. You can be short.

2 Likes

New here ! I’m glad that I’ve read the terms of service. Someone messaged me and provided his ■■■■■ to discuss about the order.

Any advice. TIA