I am flummoxed. I write articles. I wrote two articles for a client. He loved them, so he orders three more.
I did the same research, wrote the same way, gave extra words, had it reviewed for fact checking and overall readability. The difference in price between order one and order two was $20.
His reply when he asked for a revision is “I am not satisfied with this content. It is not well researched for the price I paid.”
Ah, price perception. So, two articles that were $20 less were somehow acceptable, and he loved them, yet, paying $20 more for an additional article and one extra makes you expect something extra special?
I do know what to do. I responded explaining the research I put into it, and how it is the same process and product as before. I told him I was not comfortable with a cancellation because it is the same quality. I asked if I had given him 1 article at a time for my price, would he have seen them as better? As of now, I am waiting for his response. I even suggested he have someone else read it.
All I can think is because he paid $20 more, he somehow expected something more that he can not verbalize, which I asked him to do. I asked him to tell me of an error or specific feedback on what he would want changed.
You can tell I am frustrated.